surat marketing

PT SPARTANS INDONESIA,Tbk

Jalan Rajawali Raya no.99, Jakarta Barat

Telp. (021)405198799

_______________________________________________________

Jakarta, March 19, 2011

Number: 099 \ SI \ NT \ III \ 2011
Subject:  Complaint of delivery error
Dear.
Mr. Chicho Chocolate
PT. KOCAR-KACIR SEJAHTERA
Jalan Mandiri 9 No. 48
Cikarang

Sincerely,

Together with this, we let you know that we have been shipping orders shoes arrivedon time and in good condition. But after we check, there is an error between themodel of shoes that we ordered with shoes that you send.

The discrepancy is as follows:
1. There are 3 units nikets branded shoes.
2. There are 7 units measuring 37 shoes.

We invited you to match our orders with items that you send. We believe that there is no element of premeditation in this delivery error. However, we strongly urge you to immediately resolve this issue.

For all the attention we give thank's.

Sincerely,

Ditta Gianti.
Director of PT. Spartans INDONESIA, Tbk.

Nama : Ditta Gianti

Kelas : 3 EB 15

Npm : 20208389